Privacy policy

Who we are

Boiler & Brass is a plumbing and heating business based in Manchester. This policy explains how we handle personal information when you use this website or contact us.

What we collect

When you send the quote form or call us, we may collect your name, phone number, postcode, email address and a description of the work you need. We only collect what we need to respond to your enquiry.

How we use it

We use your information to respond to your enquiry, prepare a quote, arrange a visit and keep a record of the work. We do not sell your information or use it for unrelated marketing.

How long we keep it

We keep enquiry and job records for up to six years so we can honour guarantees and meet our legal and insurance obligations. After that, we delete or anonymise them.

Your rights

You can ask to see, correct or delete the information we hold about you. Email hello@boilerandbrass.co.uk and we will respond within one month.

Contact

If you have a question about this policy, email hello@boilerandbrass.co.uk or call 0800 123 4567.